Website Terms & Conditions

By accessing or using the Shotcount Wallpaper Company website, requesting information, submitting a project inquiry, requesting an estimate, communicating with us through website forms, chat, email, telephone, or other website features, you agree to these Terms and Conditions and our applicable privacy practices. If you do not agree, please do not use the website.

Shotcount Wallpaper Company provides professional wallpaper and wallcovering-related services, including installation, removal, wall preparation, repairs, consultation, project coordination, and other related services that may be offered from time to time. Information on the website is provided for general informational and marketing purposes and does not by itself create a contract for services.

Any pricing, ranges, examples, promotional pricing, or other cost information displayed on the website is informational unless expressly identified as a binding written proposal. Final pricing may depend on field conditions, measurements, wallcovering type, pattern, material condition, wall preparation, access, ceiling height, installation complexity, travel, scheduling, and other project-specific requirements. A project becomes subject to a service agreement only when the applicable proposal, estimate, work order, or other written agreement is accepted in accordance with its terms.

Customers are responsible for providing accurate project information. Measurements, photographs, drawings, quantities, product information, and descriptions submitted through the website may be used for preliminary estimating. Shotcount may require an on-site inspection, additional photographs, product specifications, or other information before confirming scope, price, scheduling, or installation requirements.

Unless expressly stated in a written agreement, the customer is responsible for ensuring that sufficient wallcovering material is available for the project. Dye-lot variation, printing variation, manufacturing defects, pattern irregularities, dimensional instability, shading, natural-material variation, and other characteristics originating with a wallcovering manufacturer are outside Shotcount's control. Installation does not constitute a manufacturer's warranty.

Successful wallcovering installation depends on suitable wall and site conditions. Hidden defects, moisture, mold, structural movement, defective drywall, incompatible coatings, contamination, previous adhesive, improperly prepared surfaces, or other concealed conditions may require additional work and may affect schedule and cost. Shotcount may suspend work when conditions are unsuitable for proper or safe installation.

Scheduling is subject to availability and may depend on receipt of required approvals, deposits, materials, site readiness, and other project requirements. Customers are responsible for providing safe and reasonable access to the work area. Delays caused by inaccessible areas, incomplete construction, missing materials, other trades, building restrictions, utilities, weather, or conditions outside Shotcount's reasonable control may require rescheduling.

Deposits, payment schedules, cancellation terms, rescheduling charges, and refund eligibility are governed by the specific written proposal, invoice, booking confirmation, or service agreement applicable to the project. Website submission of an inquiry alone does not reserve an installation date unless Shotcount expressly confirms the reservation.

Promotions, discounts, and special offers may be subject to eligibility requirements, booking periods, service-area limitations, size limitations, exclusions, availability, and other stated conditions. Unless expressly stated otherwise, promotions cannot be combined and have no cash value. Shotcount may correct typographical or pricing errors and may modify or discontinue a promotion where permitted by law.

When you submit contact information through the website, you authorize Shotcount to respond to your inquiry using the contact methods you provide. Marketing communications, where applicable, are subject to the consent choices and opt-out mechanisms provided with those communications. Submission of a form does not guarantee acceptance of a project or availability on a particular date.

The website and its original text, branding, logos, graphics, layouts, photographs, videos, designs, and other content are protected by applicable intellectual-property laws and may not be copied, reproduced, republished, distributed, modified, or commercially exploited without permission, except as permitted by law. Third-party trademarks and materials remain the property of their respective owners.

If you submit photographs, plans, drawings, messages, specifications, or other materials, you represent that you have the right to provide them for purposes related to your inquiry or project. You grant Shotcount permission to use such materials internally as reasonably necessary to evaluate, quote, coordinate, document, or perform the requested services. Any separate use for advertising or portfolio purposes should be governed by applicable consent or agreement.

The website may contain links to third-party websites, social-media platforms, payment processors, scheduling services, manufacturers, designers, or other providers. Shotcount does not control those third parties and is not responsible for their content, availability, security, privacy practices, products, or services. Your use of third-party services is subject to their own terms and policies.

Shotcount seeks to keep website information accurate and useful, but does not warrant that the website will always be uninterrupted, error-free, complete, current, or free of harmful components. Images may appear differently depending on lighting, photography, screens, materials, and site conditions. Website photographs and project examples are illustrative and do not guarantee identical results.

To the fullest extent permitted by applicable law, the website and its informational content are provided on an 'as is' and 'as available' basis. Shotcount disclaims warranties relating solely to website use except warranties that cannot legally be excluded. Any warranty applicable to contracted installation services will be governed by the written agreement for those services.

To the fullest extent permitted by law, Shotcount will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of, or inability to use, the website. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Liability relating to contracted services is governed by the applicable written service agreement and controlling law.

You may not misuse the website, interfere with its operation or security, attempt unauthorized access, introduce malicious code, scrape or harvest information in violation of law, impersonate another person, submit fraudulent inquiries, infringe intellectual-property rights, or use the website for unlawful purposes.

Personal information collected through the website should be handled in accordance with Shotcount's Privacy Policy and applicable law. These Terms should be read together with the website's Privacy Policy. Where required, cookie or tracking technologies should be addressed through an appropriate cookie notice or consent mechanism.

References to geographic service areas do not guarantee that every project within a listed area will be accepted. Project acceptance may depend on location, scope, schedule, access, material, staffing, and other factors. Shotcount may accept or decline project inquiries at its discretion, subject to applicable law and existing contractual obligations.

Shotcount may revise these Terms from time to time. Updated Terms become effective when posted on the website unless a different effective date is stated. Changes do not retroactively alter an existing signed service agreement unless permitted by that agreement and applicable law.

These Terms should be interpreted under the laws applicable to the Shotcount entity operating the website and the jurisdiction identified in the company's final legal review, without giving effect to conflict-of-law principles where legally permissible. Because Shotcount may serve customers in multiple jurisdictions, this clause should be confirmed by qualified counsel before publication.