Shotcount Wallpaper Company
Privacy Policy
Effective date: August 15, 2026
Privacy Policy
Effective August 15, 2026Introduction
Shotcount Wallpaper Company ("Shotcount," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit the Shotcount website, submit an inquiry, request a quote, use website chat or project-submission features, schedule services, communicate with us, or otherwise interact with our online services.
Information We May Collect
We may collect information that you voluntarily provide, including your name, email address, telephone number, project address or general project location, company name, project details, room information, wallcovering information, photographs, plans, measurements, uploaded files, preferred scheduling information, messages, and other information you choose to submit. If payment functionality is offered, payment information may be processed by a third-party payment processor rather than stored directly by Shotcount.
Information Collected Automatically
When you use the website, certain technical information may be collected automatically, such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate geographic area derived from IP address, date and time of access, and interactions with website features. This information may be collected through server logs, cookies, pixels, analytics tools, and similar technologies.
How We Use Information
We may use information to respond to inquiries; prepare estimates, proposals, and project recommendations; communicate about projects; coordinate site visits and scheduling; provide and improve services; process transactions; maintain customer and project records; provide customer support; operate and secure the website; understand website usage; improve marketing and customer experience; prevent fraud or misuse; comply with legal obligations; and protect the rights, property, and safety of Shotcount, our customers, and others.
Project Photographs, Plans, and Uploaded Materials
Materials submitted through the website may be used to evaluate project scope, estimate labor and material requirements, prepare proposals, coordinate installation, communicate with the customer, and document the project.
Shotcount will not treat customer-submitted materials as authorization for public advertising or portfolio use unless such use is otherwise authorized or permitted by an applicable agreement or consent.
Cookies and Similar Technologies
The website may use cookies and similar technologies for essential website functionality, preferences, security, analytics, performance measurement, and, where applicable, advertising or marketing. Some cookies may be placed by third-party service providers. Where required by applicable law, Shotcount should provide appropriate cookie notice and consent choices. Users may also be able to control cookies through their browser settings, although disabling certain cookies may affect website functionality.
Analytics and Advertising
Shotcount may use website analytics or advertising services to understand traffic, measure performance, evaluate marketing campaigns, and improve the website. These providers may process information about visits and interactions according to their own privacy terms. If advertising technologies involving cross-site tracking or targeted advertising are used, Shotcount should provide any notices, opt-outs, or consent mechanisms required by applicable law.
Communications
If you contact Shotcount, we may use the contact information you provide to respond to your request and communicate about your project. Where permitted and with any consent required by law, we may also send service updates, promotional messages, or other marketing communications. You may opt out of marketing email by using the unsubscribe mechanism included in those messages. Transactional or project-related communications may continue when necessary to provide requested services.
Text Messages and Telephone Calls
If you provide a telephone number and request or consent to telephone or text communications, Shotcount may use that number to respond to inquiries, coordinate projects, provide scheduling information, or send other communications consistent with the consent provided. Consent to marketing communications is not a condition of purchasing services where prohibited by law. Applicable message and data rates may apply.
How We May Share Information
We may share information with service providers that assist with website hosting, communications, customer support, scheduling, analytics, payment processing, accounting, project management, marketing, cybersecurity, or other business operations. We may also disclose information when reasonably necessary to comply with law, legal process, regulatory obligations, enforce agreements, investigate fraud or security issues, or protect legal rights and safety. We may disclose information in connection with a merger, financing, acquisition, reorganization, or sale of business assets, subject to applicable law.
We Do Not Sell Personal Information for Money
Shotcount does not intend to sell personal information for monetary payment. Certain privacy laws, however, define "sale," "sharing," or targeted advertising broadly enough to include some advertising or analytics activities. If Shotcount uses technologies that fall within those definitions, appropriate disclosures and consumer choices should be provided as required by applicable law.
Third-Party Websites and Services
The website may link to or integrate with third-party services, including social-media platforms, payment providers, scheduling tools, chat services, mapping services, analytics providers, or manufacturers. Shotcount does not control the privacy practices of those third parties. Users should review the privacy policies of third-party services before providing information to them.
Data Retention
We may retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining project and business records, resolving disputes, enforcing agreements, meeting tax, accounting, insurance, warranty, or legal obligations, and protecting legitimate business interests.
Retention periods may vary depending on the type of information and applicable requirements.
Data Security
Shotcount uses reasonable administrative, technical, and organizational measures intended to protect personal information. No website, electronic transmission, or storage system can be guaranteed to be completely secure, and Shotcount cannot guarantee absolute security of information transmitted or stored electronically.
Children's Privacy
The Shotcount website and services are intended for adults seeking professional wallcovering and related services and are not directed to children. We do not knowingly seek to collect personal information from children through the website.
If we learn that information from a child has been collected in circumstances requiring deletion, we will take appropriate steps consistent with applicable law.
Your Privacy Choices and Rights
Depending on where you live, you may have rights concerning your personal information, which may include requesting access, correction, deletion, portability, restriction of certain processing, withdrawal of consent, or opting out of certain sales, sharing, targeted advertising, or marketing. These rights vary by jurisdiction and may be subject to exceptions.
Shotcount may need to verify a request before acting on it.
United States State Privacy Rights
Residents of certain U.S. states may have additional rights under applicable state privacy laws. The availability and scope of those rights depend on the law, the nature of the information, and whether statutory applicability thresholds are met. Shotcount should evaluate its obligations as its business, website technologies, customer base, and service areas evolve.
Do Not Track and Preference Signals
Some browsers and devices offer privacy preference signals. The legal effect of such signals varies by jurisdiction. Where Shotcount is legally required to recognize an applicable opt-out preference signal, the website should be configured to honor it in accordance with applicable law.
International Visitors
Shotcount primarily provides services in the United States. If you access the website from another country, information may be processed in the United States or other locations where service providers operate. Privacy protections and legal requirements may differ from those in your jurisdiction.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website technologies, services, or legal requirements. The revised Policy will be posted on the website with an updated effective date. Material changes may be communicated through additional notice when appropriate or legally required.
Contact Us
Questions, requests, or concerns regarding this Privacy Policy or Shotcount's privacy practices may be submitted to Shotcount Wallpaper Company using the contact information published on the official Shotcount website. For privacy-rights requests, users should clearly identify the nature of the request and provide sufficient information for Shotcount to reasonably verify and respond to it.